| CHRISTMAS / NEW YEAR SCHEDULE |
| Last updated 2008/12/19 at 15:09 |
| | Please be informed that the Christmas / New Year schedule has been published on the website in the SERVICE GUIDE.
Please also note that the VIVA XPRESS Wholesale division offices will be closed on:
Wednesday 24/12/2008 as from 13:00 Hrs
Thursday 25/12/2008
Friday 26/12/2008
Wednesday 31/12/2008 as from 13:00 Hrs
Thursday 01/01/2009
On Friday 02/01/2009 the offices will be lightly manned only from 10:00 hrs to 17:30 Hrs
VIVA XPRESS Wholesale Division's nightstaff will not be working:
Night 24/12/2008-25/12/2008
Night 25/12/2008-26/12/2008
Night 31/12/2008-01/01/2009
Merry Christmas and a prosperous 2009 !! |
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| UPDATED FLIGHT SCHEDULE |
| Last updated 2008/11/03 at 18:48 |
| | | The updated flightschedule has been published under WORLDWIDE - Linehaul Schedule in the SERVICE GUIDE |
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| UPDATED FLIGHTSCHEDULE |
| Last updated 2008/09/12 at 18:40 |
| | | The updated flightschedule has been published under WORLDWIDE - Linehaul Schedule in the SERVICE GUIDE |
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| UNITED KINGDOM - SAME DAY DELIVERY AREA |
| Last updated 2008/09/08 at 17:41 |
| | There have been changes to the list of Zip codes delivered same Day in the United Kingdom. The SERVICE GUIDE has been modified accordingly.
Please contact our Customer Service if any additional info required. |
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| Import CBV & MAWB handling charges 2008 |
| Last updated 2008/06/06 at 16:48 |
| | | The Import charges for 2008 can be viewed on our website. Just click here to go to Import CBV & MAWB Handling Charges. Rates are valid as from 1 February 2008. |
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| TURKEY, Same Day Zip Codes |
| Last updated 2008/06/06 at 16:44 |
| | | Dear customer, take one moment of your valuable time and click here to see which zip codes are delivered Standard Same Day and the possibilities for Same Day deliveries. |
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| DRY ICE SHIPMENTS |
| Last updated 2007/12/19 at 18:49 |
| | Please note that VIVA XPRESS can only onforward shipments containing dry ice by air on the condition that we receive a pre-alert. Any dry ice shipment received without a pre-alert cannot be shipped and will automatically suffer a delay of 24 hours.
Thank you for your understanding. |
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| SECURITY DECLARATION OF KNOWN CONSIGNOR 2008 |
| Last updated 2007/12/12 at 17:07 |
| | Dear Customer,
Security Declaration of Known Consignor
We are required by obtain a new security declaration from our customers for 2008. To be valid, it must be signed by the authorized representative with date and company stamp. Would you please return it to us by Friday 28/12/2007?
This declaration is valid for one year from the date of issue. To obtain a copy of the declaration just click here
Your assistance and understanding in this matter is appreciated. Should you have questions please do not hesitate to contact us. |
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| RESTRICTED SERVICE TO ANGOLA |
| Last updated 2007/08/09 at 11:20 |
| | Please be reminded that only Document shipments destined to Luanda can be delivered for the time being.
Therefore and until further notice please do not send:
* Document shipments addressed to any destination other than Luanda
* Dutiable shipments addressed to any destination in Angola
Should you require service via one of the integrators for delivery of restricted consignments, please contact our Customer Service Department. |
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| SERVICE TO TUNISIA - Reminder regarding PODS |
| Last updated 2005/09/29 at 15:09 |
| | You will probably be aware that delivery service within Tunisia is provided to us by RAPIDPOSTE, the state postal organization. It has a monopoly on all express deliveries in Tunisia. Unfortunately, RAPIDPOSTE is unable to provide proofs of delivery to us systematically.
We would like to provide pods, but we regret to advise you that it is not possible. We therefore must decline ALL responsibility for non-delivery or missing pods. In future, we will enter the following final status for all shipments to TUNISIA: "Onforwarded to contractor - pod will not be available".
Thank you for your understanding |
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